Management
- Frank LittlefieldPresident for Landline and Wireless Divisions
- Penny BelluzDirector of Operations
- Ryan JohnsonDirector of Sales and IT
The most rewarding part of my role is knowing that we created something that gainfully employs approximately 25 people (at one time when we owned the stores in the western provinces, it was close to 100) and most have families in this community and this is how they are supported.
Teleco™ also supports many great causes here in Thunder Bay and this, too, is very rewarding to give back to the community we were raised and love.
I enjoy, first and foremost, the people I work with and second, the business is in a continuous state of change, so there is something new every day.
In my spare time, I enjoy camp, golf, Arizona, and spending time with my family.
I’ve been with Teleco™ since: 1985
Penny.Belluz@teleco.ca
807-346-7294
It’s great to work for a local organization with a team that cares about what we do for our customers.
The most rewarding part of my job is hearing feedback in the community about a great customer service experience they had with one of our Teleco team members.
It’s these things that makes me proud to be part of an organization where everyone works together to provide the best customer experience and recognizes that it’s the small things that make a difference. Each of us regardless of position depends on each other for our success and ultimately separates us from our competition.
The best thing about working at Teleco is the ability to react quickly and implement change if it benefits our clients. We don’t have a lot of red tape and if it’s great that we can organically alter or modify our processes if it’s for the best interest of our customers.
We are in the communication industry which is constantly changing and improving and we need to adapt with it to also improve and be efficient, effective and transparent with the services we provide our customers. I also like the fact that every member of our team is a valued member and not just an employee with an employee number. I know their families and what they like to do in their spare time and at Teleco we try to empower a work-life balance approach. Work is important but so is family!
My favourite thing to do in my spare time is spend time with my husband and my two sons at our camp. There’s nothing better than being out there with them fishing, spending quality time with other family members and friends and a nice glass of wine.
I’ve been with Teleco since: November 3, 1996
Certifications: Avaya Scopia™ Solution, Avaya SME Communications, Avaya Contact Center Solutions for IP Office, Avaya IP Office™ Platform, Health and Safety Awareness Training for Workers, Health and Safety Awareness Training for Supervisors, WHMIS Training, First Aid Training, Continuum Cybersecurity Certification
Ryan.Johnson@teleco.ca
807-346-7280
The most rewarding part of my job is designing solutions for our customers that leverage new technology. The sense of accomplishment that comes from helping to make my customers more profitable and competitive in their space is what keeps me fully engaged in my industry.
When you are able to achieve a great sense of accomplishment at work while pairing that with a truly incredible organization, the sky is the limit for success. Teleco has been and will continue to be a pillar in our market because of the people we employ and the shared vision of exceptional customer experiences.
In my free time I most enjoy spending time with my three young children, they are full of life and keep me young at heart. I enjoy most outdoor sports with the most recent interest in improving my golf game!
I’ve been with Teleco since: February 2012
Certifications:
- Avaya: SMB Sales & Design
- Avaya: Midmarket Sales & Design
- Avaya: Video Conferencing Sales & Design
- HPE: Networking Sales & Design
- HPE: Printers Sales & Design
- HPE: Server Sales & Design
- WatchGuard: Networking Sales & Design
- Cisco: Networking Sales & Design
- Cisco: BE4k Sales & Design
- Microsoft: OLP Sales & Design
- Microsoft: Office 365 Sales & Design
- Cloud: VOIP & Workspace Sales & Design
- Ubiquiti: Wireless P2P Sales & Design
- Structure Data Cabling: Copper & Fiber Sales & Design
- Continuum Cybersecurity Certification
Sales
Spencer.Graham@teleco.ca
807-346-7266
The most rewarding aspect of my job is interacting with our clients and providing them with solutions to help them grow their business.
What separates TELECO from the competitors? It all starts with our team! TELECO is a great place to work because of our team/ family environment. This is reflected in how we approach and communicate with our clients to ensure total satisfaction.
In the winter you can probably find me at the local outdoor hockey rink and in the summer on the golf course. I enjoy spending as much time as I can outside. I’m a huge Ottawa Senators fan as I grew up in that area. I enjoy travelling and spending time with family.
“You miss 100% of the shots you don’t take.” – Wayne Gretzky
I’ve been with Teleco™ since: March 17th, 2016
David.Miedema@teleco.ca
807-346-7284
I do various jobs at Teleco including cabling, installing and programming phone systems as well as MACs.
The most rewarding part of my job is there is always something new to learn about.
The best part about working at Teleco is the whole team. If you need help, there is always someone just a phone call way.
In my down time in like to do various hobbies of mine including gaming, playing golf or hockey, but my favourite thing to do is spending time with my family outdoors.
I’ve been with Teleco since: April 15, 2013
Certifications: Avaya IP Office™ Platform, Belden Fiber Installation, Belden Copper Installation, Systimax SCS Installation and Maintenance, Commscope Uniprise Copper Installation, Commscope Uniprise Fiber Installation, Basic Underground Hard Rock Mine – Common Core program # 770225, Fall Protection Training, POST (Petroleum Oriented Safety Training), Asbestos Awareness Training, Health and Safety Awareness Training for Workers, WHMIS Training, First Aid Training, Confined Space Training, Propane Training, Continuum Cybersecurity Certification
Office Staff
- Adriana CrupiLandline Coordinator - Scheduling
- Tyler Friesen, CPAController
- Michael GrattonPurchasing | Inventory Manager
Adriana.Crupi@teleco.ca
807-346-7288
It is great to work for an organization that is family orientated. I work with an amazing team that I consider family.
Being the voice of TELECO it is very important to make sure we provide great customer service to all of our clients. Every day is a different challenge, having a knowledgeable and caring team to work with helps accomplish solutions for our customers.
My favourite thing to do in my spare time is spend time with my husband, my two sons and have a glass of wine around a fire. There’s nothing better than cooking homemade Italian food for our family and friends. I’m active with the community donating my time to local organizations.
I’ve been with TELCO since June 2006.
At Teleco, I’m at work behind the scenes. I enjoy working at Teleco because I get to work with the staff and management to help provide the best solutions possible for clients. It truly feels like “team” work and I really enjoy the folks that I work with.
The IT & Technology field is always changing so there are always plenty of new challenges and problems to solve.
When I’m not at work I enjoy playing hockey and really anything sports related. I also really enjoy volunteering as a sound technician at my church.
I grew up in Northwestern Ontario and attended both Confederation College and Lakehead University during my post secondary education. I worked as a public accountant and received my CPA designation before joining Teleco.
Michael.Gratton@teleco.ca
807-346-7283
I like the the constant learning at Teleco™ and everyday there is something new to figure out.
I like working here because of the people and atmosphere. It’s amazing and it is always a fun day at work. Oh…and the BBQs!
Most of my spare time is spent with my family. Having twins is sure keeping me on my toes.
I’ve been with Teleco™ since: January 9, 2012
Certifications: Commscope Broadband Cabling Infrastructure Specialist, Commscope Data Center Cabling Specialist
Technicians
Gerry.Berezowski@teleco.ca
At Teleco, I’m involved in business phone system design and installation, service, and engineering.
I really like to installing systems that I have designed specifically for a certain customer. After designing the business phone system, also get to install the system which is very gratifying. I also like traveling to different towns to work on a job.
I enjoy working at Teleco because I work with the best group of coworkers.
I enjoy camping fishing hunting and trapping.
I’ve been with Teleco since: March 1, 1986
Certifications: Belden Fiber Installation, Belden Copper Installation, Systimax SCS Installation and Maintenance, Commscope Uniprise Copper Installation, Commscope Uniprise Fiber Installation, Basic Underground Hard Rock Mine – Common Core program # 770225, Fall Protection Training, POST (Petroleum Oriented Safety Training), Asbestos Awareness Training, Health and Safety Awareness Training for Workers, WHMIS Training, First Aid Training, Propane Training, CommScope Certified Installing Premises Cabling Systems ACT1, CommScope Certifying and Troubleshooting Premises Cabling Systems ACTII
Lawrence.Mironsky@teleco.ca
The best part of my job is when my customers are happy with the outcome of the issue they reported. Teleco™ has lots of fun people to work with. Away from work, I spend time camping with my family.
I’ve been with Teleco™ since: November 21, 1991
Certifications: Avaya IP Office™ Platform, Fall Protection Training, POST (Petroleum Oriented Safety Training, Asbestos Awareness Training, Health and Safety Awareness Training for Workers, WHMIS Training, First Aid Training, Confined Space Training, Propane Training
esko.laitinen@teleco.ca
IT Staff
- Sean Andrew-CotterIT Manager
- Chris CannonSenior IT Technician
- Geoffrey HoltbyIT Technician
- Chris O’GormanNetwork Engineer
Sean.Andrew-Cotter@teleco.ca
807-346-7287
I am the Information Systems Manager and I program & troubleshoot phone systems, networks, switches, routers, servers—all information system’s stuff
I like helping people and the challenge of developing useful solutions for staff and customers. I enjoy the constant learning of my job.
I like Teleco because it never feels like “work”. I enjoy what I do at Teleco We have great staff support, assistance, and excellent camaraderie.
I like spending time with my kids, curling, vegetable gardening, tinkering with technology, cooking/eating too much :), listening to science, skepticism, history and philosophy podcasts and reading on same topics, working out at the gym, downhill skiing, canoeing, Liverpool FC, da Bears, and classic rock.
Favourite Quotes
A wise man proportions his belief to the evidence.
David Hume
In matters of truth and justice, there is no difference between large and small problems, for issues concerning the treatment of people are all the same.
Albert Einstein
The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts.
Bertrand Russell
What you do not wish for yourself, do not do to others.
Confucius
I’ve been with Teleco since: January 3, 2010
Certifications: Cybersecurity Fundamentals for Engineers, Avaya IP Office™ Platform, SSCA Sip Training from The Sip School, SSVVP Networking 4 Voice and Video over IP from the Sip School, Health and Safety Awareness Training for Workers
chris.cannon@teleco.ca
I am pleased to be a part of TELECO where they have a great team environment and friendly working atmosphere.
Their customer-first principles and great attention to detail truly has the customers best interest at the fore and this shows in their quality and commitment to great solutions.
With many years in the IT field, mainly supporting healthcare, I look forward to contributing with the TELECO team to develop solutions that work for the customer, not only for today but into the future.
I’m active within the community, donating time to various local organizations hoping to make a difference in any way. In my spare time you may find me cruising throughout the rural roads of Thunder Bay on my motorcycle with family and friends.
As a technician here at Teleco, I get to work with a variety of different clients every day, helping them with anything from administering their voicemail system, to troubleshooting their computer network, to installing a whole new business phone system or implementing a modern Voice Over IP solution.
That variety is what makes working at Teleco so rewarding. I never know what I’m going to be doing next week, but I know it’s going to be something interesting where I’m helping local businesses solve problems to make sure that the technology they rely on runs as smoothly as possible.
In the time I’ve been working here, I’ve learned new skills, met lots of interesting people and I’m proud to have become part of a fantastic team.
In my spare time, I’m an avid cyclist, an enthusiastic cook, and a dabbler in photography.
I’ve been with Teleco since May 2017
Certifications: Watchguard Network Security Certified, Watchguard Secure Wi-fi Certified, Continuum Cybersecurity Certification
Telecommunications technician by trade. I’ve been installing and servicing radio, camera, security and networking equipment for many years. I enjoy learning new skills to expand my capabilities. Being able to bring a variety of knowledge allows me to be flexible and inventive with the solutions I come up with.
In my home life I enjoy working on a few of my hobbies when I have the time such as becoming a pro home cook, weekend carpenter and Squash player.
Working at Teleco has been great! Great working environment and supportive for continual advancement.
Certifications
- Electrical engineering technician program
- Axis Network video Fundamentals
- Working at Heights
- Aerial Platform Training
- WHMIS
Wireless
- Teresa BrannanWireless Business Account Manager
- Jonathon TaylorRetail Sales Manager
- Evan LittlefieldWireless Sales Consultant
- Parth PathakRetail Sales Consultant
- David OkoughaRetail Sales Consultant
Teresa.Brannan@teleco.ca
I enjoy finding solutions for clients that meet their needs and requirements. Clients leaving Teleco™ with a memorable, positive experience is what makes work fun.
The best thing I like about working at Teleco™ is the team atmosphere and meeting new people on a daily basis.
I have two dogs and love spending as much time with them possible. Family is very important to me. My family lives out of town but cherish any time I do get to spend with them. I enjoy spending time outdoors, walking, swimming and camping when I get a chance and love to travel.
I’ve been with Teleco™ since: March 25, 1999
Jonathon.Taylor@teleco.ca
I’ve been with Teleco for a while now and I enjoy seeing the difference we put on clients faces each and everyday when we are able to help them get the best phone and plan for their needs.
I’ve been fortunate enough to take several training classes with Apple Canada and have earned the designations of Apple Master and Apple Product Professional. These training sessions have
given me extensive knowledge surrounding the entire Apple Ecosystem, meaning that I am able to figure out and solve most issues that arise within the Apple Ecosystem.
Having different clients from all walks of life come into the store everyday and hearing their stories; and knowing that I have done everything I can to make their experience the best it can be, is
probably the best part of my job.
I do a lot of traveling each year, mostly within Canada but occasionally overseas; the best spot I’ve visited so far is Lucern, Switzerland. The crisp mountain air, the beautiful landscapes and
the friendly people made this my favourite place to visit so far. The next big trip I am saving up for is to visit Phuket and Chiang Mai, Thailand.
I’ve been with Teleco™ since: December 8, 2015
On my days off, I enjoy spending as much time as possible at any one of the golf courses in town. You will either find me teaching, or testing my own skills as I have been a teaching & playing professionally since 2017. This has allowed me the opportunity to compete in the STAAL Foundation Open at Whitewater Golf Club, as well as other events across North America. Off the course, I will have my feet up out at camp, taking the dog for a walk, or enjoying time spent with my family.
I attended Western New Mexico University for general business while playing NCAA Athletics, graduated from Niagara College with a Professional Golf Management Degree as well as a Business Diploma in 2016.
I have been working with Teleco since December 2019, learning something new from our great staff here every day as well as expanding my knowledge of cellular devices and services.
Whether you are looking for a new cell phone, some information to keep you up to date, or a friendly face to chat about the 84 at Strathcona, come on down and say hi at Teleco!
My name is Parth Pathak and I have done my Digital Marketing from Confederation College. I came to Canada in 2019 and loved Thunder Bay a lot. I moved to Toronto for a couple of months but did not like it there with all the traffic and chaos. So, I came back to Thunder Bay and started working for Subway.
I have just started working here at Teleco and I already feel at home with the atmosphere. I try to stick to the one rule that I always follow: “Keep the customer happy and satisfied.” I will try that everyday here at the store.
I am more of a nature person so, I usually go sightseeing, hiking, or camping at our beautiful nature places or at conservation areas. I also like to take pictures of nature that goes directly on to my Instagram profile. Along with that, I love travelling and have been to almost all the parts of Canada.
Looking forward to grow myself and achieve everything that I can.
I have been at TELECO since August 16 2022.
I have been working at Teleco wireless for a couple of months now and I would say that working here has been a great experience so far. I enjoy interacting with customers which makes working at Teleco all the more enjoyable. It is always nice being able to put a smile on a customers face after sorting out a technical problem or even helping them to get better deals on their services. I also noticed that Teleco has a lot of regular customers whom I am familiar with now and it is always a nice interacting with them.
I am currently a student enrolled in Lakehead University and in my final year as a geology major. I enjoy being outdoors and actively working due to my energetic nature. I am working part-time in Teleco as it can be coordinated with my school schedule.
My main reason that I believe I am a great fit for Teleco wireless is that I am very knowledgeable about technology and mobile devices which makes it easy for me to help the customers in their decisions as it relates to their device needs. I also find it easy to adapt to and understand new device releases as I study them in my free time as a hobby.
It will be great to see what the future holds for me and I am glad to have Teleco as a part of my journey.
I have been with TELECO since May 16 2022.